1. Welcome to Pharmaease. Prioritising the confidentiality and security of our customers’ personal information, we are dedicated to safeguarding your privacy. This policy serves as a guide to how we collect, use, and protect your personal information. “Understanding this policy is key to knowing how Pharmaease values and protects your personal information.”

2. Data Collection: We collect a variety of personal information, including:

   – Personal Identifiers: Your name, address, and date of birth.

   – Contact Details: Your email address and phone number.

   – Health Information: Details of your prescriptions.

   – Transaction and Payment Data.

   – Website Interaction and Usage Data.

   “It’s important to be aware of what personal information Pharmaease collects from you, as this affects your privacy and how the service operates for you.”

3. Data Usage: We use your data for several purposes:

   – Processing and Delivering Orders.

   – Managing Accounts and Providing Customer Support.

   – Enhancing Services and our Website.

   – Complying with Legal and Regulatory Obligations.

   – Communicating with You about Our Services.

   “Knowing how your data is used helps you understand the services you receive and ensures that your information is used appropriately.”

4. **Data Processing Justification:** Our processing of your data is justified on the basis of:

   – Consent: Your consent to specific uses of your data.

   – Contractual Requirements: To provide the services you have requested.

   – Legal Compliance: Following laws and regulations.

   – Legitimate Interests: Reasons such as preventing fraud and ensuring website security.

   “This part helps you understand the legal reasons behind the processing of your data, ensuring transparency and trust in our services.”

5. Data Sharing: We may share your data with:

   – Healthcare Professionals for prescription services.

   – Payment Processing Firms.

   – Regulatory Authorities, when legally required.

   – External Service Providers for website and business operations.

   “Being informed about who we share your data with is crucial for your confidence in how we handle your personal and medical information.”

6. Data Security: We implement robust security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. “Understanding our data security measures reassures you that your personal information is protected against unauthorised access or misuse.”

7. Your Rights: You are entitled to several rights regarding your personal data, including:

   – Accessing your data.

   – Correcting any inaccuracies.

   – Requesting deletion under certain circumstances.

   – Objecting to or restricting data processing.

   – Transferring your data.

   “Knowing your rights regarding your personal data empowers you to control how your information is used and protected.”

8. Policy Amendments: We may update this policy occasionally. Any changes will be posted on our website. “Staying updated on any changes to this policy ensures you are always informed about how your data is managed and protected.”

9. Contact Information: Should you have any queries or concerns about our privacy practices, please contact us at privateprescriptions@pharmaease.co.uk. “If you have any questions or concerns about your data, knowing how to contact us provides you with direct access to support and information.”

Address: 172 Willows Lane, Bolton, BL3 4BU, UK.